311 Citizen Services - CS1 assigned this issue to Landscape Management

The City of Virginia Beach has received your service request and has forwarded it to Parks & Recreation/Landscape Management for research & resolution. For more information or a status update on your request, you can contact them directly at 757-385-4461 or at Landscape@vbgov.com. Please be sure to identify your concern as having come in via SeeClickFix/VB Works any time you call about these requests. Not all departmental personnel are involved in using this system.

Landscape Management assigned this issue to HNP Code Enforcement Admin

Housing and Neighborhood Preservation and Retail Alliance initiated a program in 2004 to address abandoned shopping carts on public property, streets, and sidewalk areas.
An inspector will verify the existence of the cart on public property. If the cart's ownership is identifiable, the inspector will contact the store and request that they remove the cart within 48 hours. If the cart has not been removed within 48 hours, Retail Alliance is informed and will then remove it within the next 24 hours. When the ownership of a shopping cart is not identifiable, or when an identified cart is not removed within the agreed upon time frame, the cart will be removed by the city and destroyed. Abandoned shopping carts that are on private property are treated as junk in accordance with City Code Section 23-48. A notice of violation is issued to the occupant to remove the cart within seven days. Failure to comply may result in a summons being issued. To file a complaint about abandoned shopping carts, please call the Code Enforcement Division at 385-4421.

Thank you for using VBWorks to report an issue to the City of Virginia Beach. The Department of Housing and Neighborhood Preservation/Code Enforcement Division has received your request and it will be assigned to a code enforcement inspector for investigation. Currently, this type of service request is not handled within SeeClickFix or VBWorks; however, we plan to add additional categories in the future.

Please Note: Code Enforcement uses this system to receive concerns only. Real-time updates to cases are not provided through the SeeClickFix or VBWorks system at this time. For an update on your concern, please call us directly at 757-385-4421, or email us at HNPCodeEnforce@vbgov.com.

17-12-CPM-27332